Reviews

We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.
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Tuffy goes the extra mile to assist when dangerous situations erupt. I needed to know that they could accommodate the repair, when my car had what looked to be like smoke coming from under the hood. The smoke actually turned out to be an antifreeze leak.I had to call Tuffy during the 4:15 pm hour when traffic was high and, both sides of the street filled with kids on bikes and cars moving both ways.Tuffy checked back with me to see at what time the Tow Truck would bring the car to them. I was able to arrive at Tuffy after they had closed, and still able to park the car in the lot. I waited one hour and twenty minutes for the Tow truck to pick me up.

— Teresa F., Elyria, OH


— Becky D., Elyria, OH


I went in with my car yesterday after I'd hit a large tire tread on the road. I was in and out in no time! The staff were very friendly, informative, and professional. They made me feel at ease. I would highly recommend this location to my coworkers.

— Morgan W., Cleveland Heights , OH


Walked in for an oil change, usually I pay $60+, but I only had to pay $40, which was awesome, and I asked them to drop my car off at my job which was only down the street and they did. High five. #newcustomer #youguyswin

— Angie B., Lorain, OH


Always the best been going here for 11 years .....so honest .....

— Sharon M., Elyria, OH


They have always given me excellent service on all my cars for the last 16 years. They also take car of the cars in very quick time so that I or my family always has a car to drive as soon as possible.

— Mickey T., Lorain, OH


Excellent service and price. I've been a customer for years always friendly with a competitive price. I high recommend this location!

— Janet S., Lagrange, OH


Excellent service at a resonable cost. Repairs completed in a timely fashion.

— Charles C., S. Amherst, OH


Great , quick service. In my nearly 50 years of getting a car serviced, I have never trusted a place more. Honest , fair and reliable.

— John S., Elyria, OH


I have been going to this location for over 10 years and they are very honest. Never did they do any service that was not required.

— Sharon M., Elyria, OH


Thank you for promt service on a small matter; your e-mail informed us on all your services, you are close,an convenient, and you can count on seeing us for future work !

— Rick K., Elyria, OH


been going to Tuffy's over 20 years. Its a family owned store, where they treat you like family. My car is always fixed right the first time. Remember a time I didn't have enough money, the father, fixed my car anyway, I had a flat tire, it was fixes within minutes without an appointment. Yes I give them 5 stars.

— Janet M., Lorain, OH


Love these guys...friendly, helpful, do a great job and prices are always reasonable

— Angelle C., Elyria, OH


Great service. Very friendly staff.

— Kenneth T., Elyria, OH


Great service! Great guys! Give them a try. You'll be pleased.

— Chuck L., Elyria, OH


I having been getting my car serviced at the Leona St. Tuffy for quite some time. I can count on them to perform maintenance on my vehicle to include accurately diagnosing and repairing issues at a reasonable cost. My latest service was to discover the mystery as to why my check engine light was on and how to make it go off! I was expecting a pricey repair but Mike discovered I had a crack in my air intake hose. His accurate and quick diagnosis of the problem enabled me to get the replacement part which he installed right then. Problem solved and it didn't cost me an arm and a leg! They are a great bunch of guys and I do not hesitate to refer friends or family to them because they know what they are doing and they are fair with the prices for their services and parts.

— Karen D., No. Ridgeville, OH


Came here to get an oil change. Guys here are very professional at what they do and I trust them to do a good job. Seemed like 10 minutes and they were done. I will definitely bring my car back for future work.

— Jessica L., Elyria , OH


I appreciate excellent customer service with valued expertise to keep my vehicle in top performance. Jesse runs a professional team providing good customer care all around.

— Margie S., Elyria , OH


Reliable, knowledgeable, and personal service from everyone here. They know their customers by name and always perform exceptional service. This is a great shop, and I recommend it to everyone I know. This shop has always done right by me, going the extra mile to find a particular item or fix several times for me and mine. I've had bad experiences at shops before-this place is not like that. They treat you with respect and genuinely help customers. I'm proud to support this establishment.

— Cassandra F., Elyria, OH


I have had nothing but excellent service from this Tuffys. In the last 15 years or so I have been bringing in around six family vehicles and have had no complaints on how they have been taken care of from Jesse and the gang. Thank you Tuffys.

— Mickey T., Lorain, OH


Called Jesse and got my Honda fixed withing hrs....excellent service and knowledgeable staff..Would recommend to anyone I know. Thanks!

— Tim B., Elyria, OH


After over 15 years on 4 different cars I have not had a valid problem with any of the vehicles from their excellent service. I have no problem getting service done in a reasonable time and the people are very friendly. I highly recommend them and will continue to have my vehicles serviced there.

— George T., Lorain, OH


Straight up outfit: honest, competent, courteous and competitive

— Don M., Elyria, OH


Best of the best.

— Holly R., New London, OH


Elden and Jesse are the best. I have had them do work on all of my vehicles and my children's vehicles. They have advised me with very truthful information in regards to what is the best decision I need to make on the vehicles I have. I would recommend them highly.

— Emmett L., Elyria, OH


My latest service experience was for an oil change. There was even a coupon discount for the oil change. I appreciate their promptness at servicing my vehicle at the appointment time. They are always very personable and proficient at servicing my vehicle. I believe them to be trustworthy and fair in price. I keep returning and consider them my primary mechanics.

— Karen D., No. Ridgeville, OH


Honest with good customer service explained what needed done and quoted me prices that were not excessive. They did the job and were very courteous. I used to take my truck to Firestone on West River Road but the service there was bad and I finally had enough.

— Linda O., Elyria, OH


I started coming here a few years ago after feeling cheated by other businesses. Since coming here, I've never felt that way. The guys here are honest and don't try to just make money off of you. They've helped me out with so much. They've gone above and beyond. You can truly trust them. It's nice to be recognized and be able to talk to the guys like friends, not businessmen.

— Amanda R., Elyria, OH


Been dealing with this Tuffy for over 20 years.Always get job done correctly and professionally.You can't go wrong with Elden,Jesse,Cliff,and crew.This is the only place I take my autos.

— Doug K., Elyria, OH


Great overall service, very Friendly Staff, great customer service.. would highly recommend them to others.

— Tom T., Elyria, OH


Tuffy has been servicing my vehicles for the past ten years and I am very satisfied with both the work they perform as well as the courtesy of the management and its employees. I highly recommend their service.

— Bart M., Elyria, OH


I love Tuffy on Leona St. I trust them completely to give me great service and pricing. After 20 years they have become friends. Keep up the good work. : )

— Schramm D., Elyria, OH


We have used only Elden and Jesse for all of our business and home vehicles for over 20 years. We have recommended them to family, clients, and friends. All have been very satisfied! A company with INTEGRITY and knowledge is amazing to get in this day and age. Thank you

— Joe and Mary T., Elyria, OH


An excellent experience! All employees I encountered were friendly and courteous. My repair was one where they could have taken advantage of the situation and charged me more than what they did. I was impressed by their integrity. I would definitely bring my vehicles back to be serviced here. Thank you!

— Ronald T., Elyria, OH


I love these guys. Friendly, good and the prices are reasonable. And even more , I trust them.

— Angelle C., ELYRIA, OH


Great Service! Great People! Thanks!

— Chuck L., Elyria, OH


As a medical courier I depend on my vehicle, to keep me and my precious cargo safe. To keep it in tip top shape, I trust the Leona street Tuffy team.

— Sandi R., Elyria, OH


I have been going to Tuffy on Leona St in Elyria for several years. Excellent service, they get the job done in a professional manner. Customer service is great. Thank you Jesse and all the workers . I highly recommend!

— Kathy A., Elyria, OH


Great people who are honest and treats the customer right.

— Evelyn L., Elyria, OH


I have been going to Tuffy's @ the Leona St. Elyria location for years. I always feel @ home. "Everyone" is very honest, courteous & friendly. 5 stars from me. Thank You to all.

— Becky W., Lagrange, OH


always friendly don't push repairs. I feel they and honest and helpful

— carol b., elyria, OH


Tuffy on Leona St. In Elyria is truly a Trustworthy, friendly place to have your vehicle serviced. I would highly recommend this facility to you and all my friends. They have a courteous and knowable staff working there. I consider this Business a five star rating.

— Rollie G., Camarillo, OH


The car care service people are so nice and courteous. The service was excellent and I was most impressed with the options. Thank you for your quick and efficient service.

— Dussina W., Lorain, OH


I have experienced good & reliable service, the team here is honest and very knowledgeable been coming here for years and recommend it highly thanks guys

— kim s., elyria, OH


I am lucky to have been with this Tuffy's for several years and have always had excellent service. I highly recommend them for their service and friendliness.

— Mickey T., Lorain, OH


My "go to" auto service center. They have earned my trust and confidence by demonstrating competence even with unusual auto repair issues. They have also been very fair in pricing. I love this place and recommend it to my friends!!

— Karen D., North Ridgeville, OH


Many, many years of great service. I appreciate their thoroughness.

— Richard W., Elyria, OH


Great service. Don't try to sell you something you don't need like other repair shops. Service did not take long for a brake job. I always recommend this shop in Elyria. Have been coming here for years for brake work. Great warranties.

— Larry M., South Amherst , OH


Always excellent service - everyone at the shop is friendly, knowledgeable and efficient. I highly recommend to everyone!!!

— HEIDI S., ELYRIA, OH


Love the professionalism at this place, yet I always feel like family. I've been coming here for about 20 years, and have never had a problem. 😊

— Linda W., Lorain, OH


I`m thankful that they are there to take such good care of my car!!

— cherie j., elyria, OH


Great customer service and very professional atmosphere.

— latana j., elyria, OH


Great service, great prices.‎‎ I took my 8+ year old car in at lunchtime to get service done on the exhaust and the rear brakes. Dropping off my car was a breeze. I was greeted by a very respectful professional as soon as I walked in the door. The repairs were complete by the end of the day!

— Dan M., Elyria, OH

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