Back to all

Severe Service Requirements

January 1, 2023

A lot of Elyria drivers have asked whether or not they should use their severe service maintenance schedule, which is listed in their vehicle's  owner's  manual. It can be somewhat confusing, so we decided to consult an expert. Cricket Killingsworth is from QMI/Heartland, a manufacturer of automotive products and fluids. She's been in the automotive business for over 30 years and is a speaker, a trainer and a writer.

Cricket says there's so much confusion on this topic because, "Most owner's manuals actually have two maintenance schedules. Sometimes these are called 'regular service' and 'severe service.' Sometimes they're simply called Schedule 1 and Schedule 2. A severe service schedule recommends that things like an oil change, air filter replacement and transmission service be done more often: either in fewer miles or in less time."

Foreign and domestic vehicle manufacturers create a specific schedule for each vehicle they manufacture. So there isn't one generic schedule that applies to all vehicles. In addition to your owner's manual, Elyria automotive repair centers (including Tuffy Elyria (Leona St)) subscribe to information services that provide the auto maintenance schedules for every vehicle - so they can help Elyria drivers know when to take care of needed services. Below is a typical definition for severe service.

  • Most trips are less than four miles/six and a half kilometers
  • Most trips are less than 10 miles/16 km and outside temperatures are below freezing
  • You drive regularly in very hot Ohio weather
  • The engine is at low speed most of the time (not on the freeway)
  • Stop and go driving
  • You drive in in dusty or muddy conditions
  • You routinely tow a trailer, haul heavy loads or carry a car-top carrier around Elyria

It's common sense for Elyria drivers: Just a few minutes at higher speeds allows the moisture in the oil to evaporate. Very short trips, or trips of less than 10 miles when it's very cold, don't allow the engine to heat up enough to get rid of the water. And water in the oil leads to damaging sludge. Also, towing and heavy loads raise operating temperatures and cause fluids to break down faster. Dusty and muddy driving around Elyria means that more dirt will get past the air filter to contaminate the fuel system and engine oil.

The bottom line is that you need to decide for yourself if the regular or severe service schedule is right for you, based on your driving habits. Look at your owner's manual or talk with your Tuffy Elyria (Leona St) service advisor who can help you know which schedule to follow.

Here is what a fleet manager said recently: "Since city miles are generally tougher on vehicles than highway miles, we use the manufacturer's severe service schedule as the basis for our preventative maintenance program. We massage those schedules over time, increasing or decreasing the service intervals so that they make the most sense. There is a little bit of art to go along with the science."

Make an honest evaluation of your driving habits. Unless you do mostly Ohio highway driving in moderate weather, you'll likely have a fairly good amount of severe service mixed in. Some Elyria drivers just want to play it safe and follow the severe service recommendations, rather than analyzing how they drive each month.

Ask us for help evaluating your driving and service needs.

Tuffy Elyria (Leona St)
649 Leona St.
Elyria, Ohio 44035
(440) 324-7484

More articles from Tuffy Elyria (Leona St.)

A Honking Big Jam (Stuck Horn)

February 15, 2026

At one time or another, most drivers honk their horn at someone who might be texting at a stoplight or not paying attention when they're driving. But what happens when you tap on your horn and all of a sudden it won't quit? Everyone's looking at you like you're an angry jerk and all you want to ... More

Maintenance on My Mind

February 8, 2026

Ask any Elyria man or woman if they've taken their vehicle in for preventive maintenance lately, and the answer may well be no. Surveys indicate that over 80% of vehicles on the road today are in need of some kind of repair or maintenance. Now, ask that same person why he hasn't taken his car in ... More

What's in a Number? (What Tire Numbers Mean)

February 1, 2026

You've probably never paid much attention to the writing on the sides of your tires, but they contain a wealth of information. There's a long combination of letters and numbers that can tell you a whole lot about what tires your vehicle was designed to be riding on. Let's check out this example... More